Shipping policy

Shipping Policy – Crumb CoupCake

Thank you for shopping with Crumb CoupCake. We aim to deliver fresh and delicious baked goods to our customers as quickly and safely as possible.

1. Processing Time
All orders are prepared fresh. Orders will be processed within 12–24 hours after confirmation.

2. Delivery Time
Delivery time depends on your location:

• Local delivery: 1–2 business days

• Other areas: 2–4 business days

3. Shipping Fees
Shipping fees will be calculated at checkout based on the delivery address and order size.

4. Delivery Conditions
Please ensure that the delivery address and contact information are accurate. We are not responsible for delays caused by incorrect information provided by customers.

5. Fresh Product Notice
Because our products are freshly baked, we recommend consuming them within 1–2 days after receiving for the best taste and quality.

6. Delivery Issues
If your order arrives damaged or incorrect, please contact us within 24 hours of receiving the order so we can assist you.